KFC digital sales in the U.S. soared 70 percent year-over-year in 2021, attributed mainly to our delivery service channel and e-commerce platform that launched nationwide early in 2021. In the 4th quarter, KFC rolled out Quick Pick-Up, in which customers skip the drive-thru and grab mobile orders out of cubbies inside the restaurant. COVID clearly accelerated the trend to digital and KFC was well positioned to capture the business.
KFC Digital Sales Soars 70% in 2021
Posted in News & Events.