The SPARK Overview

A BLENDED-LEARNING CAREER DEVELOPMENT PROGRAM FOR SHIFT LEADS AND ASSISTANT MANAGERS.

The Spark is a leadership development program geared towards developing restaurant Shift Leads and Assistant Mangers to become better leaders and develop life-long skills.

Topics covered include:

  • Leadership best practices
  • Diversity and Inclusion
  • Developing a personal brand
  • Communicating effectively
  • Coaching EARS
  • Demonstrating the CALM Model
  • Delivering feedback
  • Managing conflict

Your Role:

Area Coach

  • ARLs deliver invitation to Shift Leaders & give them the “Spark Pre-work” document to complete
  • ARLs begin working with GMs to complete the “Three Words” document

Shift Lead

Before The Spark:

    • ​Complete “Spark Pre-Work” and bring to The Spark

After The Spark

    • Discuss Ignition Plan with GM and Above Restaurant Leader and set specific goals
    • Take the 1-minute e-learning course: “The Spark Questionnaire” to get credit for attending

Find the SPARK materials here.